User experience as a factor for success

A positive UX (user experience) is an essential component of an interactive system. The user experience and the handling of the user interface can be decisive factors for the success of an application. It is recommended to integrate UI/UX testing in the early stages and continuously in the product development process. This approach allows you to increase the quality of your application and reduce development costs. Small changes during the development phase can have a big impact on the overall result.

Testing of the user interface (UI) is intended to ensure that it meets its specifications. Particular attention is paid to whether the functions of the tested software are clear and easy to use, whether navigation through the application runs smoothly without system errors or malfunctions, and whether users are guided to specific actions in a targeted manner. According to your product requirements, we perform manual as well as automated tests. During the examination of the application, certain parameters are checked, including:

  • Input field validations
  • Visual consistency
  • Data type errors
  • On-screen instructions
  • Progress indicators
  • Error messages
  • Links
  • Compliance with user requirements
  • Navigation through the application

The list can vary depending on the product, which is why we work with you to specify the test points individually according to your application. We then variably adapt the test sequences and apply the appropriate procedures in each case. In order to provide the best possible user experience, it is of immense importance to avoid errors in the use of the UI. Even powerful functions take a back seat if users cannot use the product without problems.

We help you improve the user experience and thus optimize customer satisfaction. Contact us without obligation to determine a possible strategy for you.

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Our Services:

  • Questionnaire-based UI/UX testing
  • Support in Customer Experience Management
  • Testing by experts
  • Quality-of-Experience (QoE) measurements
  • Quality-of-Service (QoS) measurements